You’ve browsed our custom product section and can’t wait to assemble your own kit? At CUORE our goal is to ensure you have the best experience ordering and receiving your custom kits. Custom gear is complicated, the process doesn’t need to be. Here’s an overview for direct custom ordering.
Connect with CUORE – We’ll discuss your team, club or individual athlete, to dial in your product needs and vision. If you’d like to learn more about CUORE, our history, capabilities or anything else – we’ll be happy cover that as well!
You’ll receive product samples, because we believe having in hand and trying on the product you’re going to order, will give you the best understanding of our offering. Samples will also help you nail down the exact products and features that will perfectly outfit your team.
We’ll provide you with a quote for your order so you can plan accordingly. For our custom direct orders, we ask for 50% upfront and 50% upon shipping.
Whether you have a vision you’d like to bring to life or an existing design that may require edits and updated logos, we’ll work together to complete production ready artwork. We ask for logos in Vector format and shoot for 3 edit cycles.
You’ll receive a set of our fit samples so each rider can access their correct size and tailor options. Our fit samples come complete with Tailor Made tags, which give you a tactile and visual experience for our ability to individually customize length for torso, arm and leg.
We are ready to place your order! You’ll officially approve and sign off on: designs and artwork, terms and conditions and payment terms. We’ll ask for your 50% upfront payment at this time via any major form of payment.
We’ve confirmed designs, products and quantities. But, in some cases with a complex design, we will order a pre-production print for review. This is done to ensure color, design and the overall look both meet your expectations and work from a manufacturing standpoint. On very large order volumes (100+ per item) we offer a production sample in advance, so you can review the master before we start the final production process. Our offer to have your final product photographed from the front and back is available to all of our customers.
For our direct orders, we offer the option to ship direct to you straight from production, we’ll send you tracking the day your order ships. You can also select to have your order shipped to one of our offices for pick up, we’ll let you know the day we receive it.
4 weeks after you've confirmed your order we'll ship your finished product to you.
CUORE of Switzerland GmbH
Kirchzarten, Baden-Württemberg 79199